Posts Tagged ‘You Cannot Open Attachments for more information on this registry entry.’

Outlook 2007, Outlook 2003, Outlook 2002 and Outlook 2000 SP3 (but not Outlook 98 or earlier Outlook 2000 versions) allow the user to use a registry key to open up access to blocked attachments. (Always make a backup before editing the registry.) To use this key:

  1. Run Regedit, and go to this key:

    HKEY_CURRENT_USERSoftwareMicrosoftOffice10.0OutlookSecurity (change 10.0 to 9.0 for Outlook 2000 SP3 or to 11.0 for Outlook 2003, 12.0 for Outlook 2007 )

  2. Under that key, add a new string value named Level1Remove.
  3. For the value for Level1Remove, enter a semicolon-delimited list of file extensions. For example, entering this:

    .mdb;.url

    would unblock Microsoft Access files and Internet shortcuts. Note that the use of a leading dot was not previously required, however, new security patches may require it. If you are using  “mdb;url” format and extensions are blocked, add a dot to each extension. Note also that there is not a space between extensions.

If you are using this registry entry, a glance at Help | About Microsoft Outlook will show Security Mode: User Controlled above the license information. See OL2002 You Cannot Open Attachments for more information on this registry entry.

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