Isaac's Blog » Office 2007 http://blog.isaacblum.com So Many Rambles So Little Time.... Wed, 28 Dec 2011 21:10:03 +0000 en hourly 1 http://wordpress.org/?v=3.3.1 Windows XP, Office 2007, IE 8 with SharePoint 2010 – “the document could not be checked out” http://blog.isaacblum.com/2011/12/28/windows-xp-office-2007-ie-8-with-sharepoint-2010-the-document-could-not-be-checked-out/ http://blog.isaacblum.com/2011/12/28/windows-xp-office-2007-ie-8-with-sharepoint-2010-the-document-could-not-be-checked-out/#comments Wed, 28 Dec 2011 21:10:03 +0000 IsaacBlum http://blog.isaacblum.com/?p=686 Spent hours trying to figure out why I couldnt check-out and check-in excel files or any files for that matter in SharePoint 2010. From a Windows 7, Office 2010, IE9 computer I never ran into issues, however with a Windows XP, Office 2007 and IE 8 I couldn’t. Kept getting the error “the document could not be checked out”. Ran fiddler traces and looked at ULS logs and really nothing pointed to any issues. Finally after many searches I found this article: TechNet http://social.technet.microsoft.com/Forums/en-US/sharepoint2010setup/thread/4e41fd23-1b8c-45e3-a4e8-fdba4e852317/ . Please see post from “Carlos_Shepardos” Sure enough I was missing a root site collection within my web app. So I didn’t have to install anything or change any settings on my client computers, just created a root site collection that the end user doesn’t even need access to. Hopefully if you catch yourself using Windows XP, Office 2007 and IE8, you will find my blog. I hope it works for you. :)

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** be forewarned this is a ramble and I may or may not come back and fix this…..

 

 

I have two domain controllers that are Windows Server 2008, A WSS Farm. One web front end (application server, search, Sites) and a SQL server. I have been convinced for months that I had Kerberos setup correctly in my environment. And I couldn’t find any errors anywhere, and fiddler http://www.fiddler2.com/fiddler2/  showed that I was getting Kerberos tickets. However every time I opened an office 2007 document I would get another password challenge. I have spent days working on this issue. Thinking that my AD was broke so, plenty of trial and error attempts, then thinking it was an SPN issue, so again a billion more attempts there, Then I thought oh it’s the Web front, a billion and one attempts there.

 

Finally I was requested to do some desktop support, this user has XP. (some background) Since I had broke and re-broke our group policies, mainly to use a blank one to see if that was the trick. This cause out trusted sites to get messed up.) I thought well let me see if this is an Vista issue. And sure enough it work correctly in XP. So I started to do some research and finally came across this link. http://support.microsoft.com/?id=943280 not sure if this is just a hack to the system or not, but it works. Throw me a line if you need help with it. Thanks

 

 

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