| Article ID | : | 925083 |
| Last Review | : | March 5, 2008 |
| Revision | : | 4.0 |
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SYMPTOMSSYMPTOMS
When you try to upload a large file to a document library on a Microsoft Windows SharePoint Services 3.0 site, you receive the following error message:
Request timed out.
This problem occurs if the following conditions are true:
| • | You configured the Microsoft Windows SharePoint Services 3.0 site to support large files by following the steps on the following Microsoft Web site:
http://office.microsoft.com/en-us/assistance/HA011607881033.aspx (http://office.microsoft.com/en-us/assistance/HA011607881033.aspx)
|
| • | The file is larger than 50 megabytes (MB). |
Back to the topRESOLUTION
To resolve this issue, use one or more of the following methods:
| • | Increase the maximum upload size for the virtual server settings in Microsoft Internet Information Services (IIS). |
| • | Increase the connection time-out setting in IIS. |
| • | Add the executionTimeout value in the Web.config file. |
Increase the maximum upload size
| 1. | Click Start, point to All Programs, point to Administrative Tools, and then click SharePoint Central Administration. |
| 2. | Under Virtual Server Configuration, click Configure virtual server settings. On the Virtual Server List page, click the virtual server that you want to change. |
| 3. | On the Virtual Server Settings page, under Virtual Server Management, click Virtual server general settings. |
| 4. | Under Maximum upload size, type the maximum file size in megabytes that you want, and then click OK. You can specify a maximum file size up to 2,047 megabytes. |
Increase the connection time-out setting
By default, the IIS connection time-out setting is 120 seconds. To increase the connection time-out setting, follow these steps:
| 1. | Click Start, point to All Programs, point to Administrative Tools, and then click Internet Information Services (IIS) Manager. |
| 2. | Right-click the virtual server that you want to configure, and then click Properties. |
| 3. | Click the Web Site tab. Under Connections, type the number of seconds that you want in the Connection time-out box, and then click OK. |
Add the executionTimeout value
| 1. | Use Notepad to open the Web.config file.
By default, this file is in the following location: Program Files\Common Files\Microsoft Shared\Web server extensions\12\TEMPLATE\LAYOUTS
|
| 2. | Add the executionTimeout value that you want. For example, replace the value as follows.
Existing code <location path="upload.aspx">
<system.web>
<httpRuntime maxRequestLength="2097151" />
</system.web>
</location>
Replacement code <location path="upload.aspx">
<system.web>
<httpRuntime executionTimeout="999999" maxRequestLength="2097151" />
</system.web>
</location>
|
| 3. | After you change the file, click Save on the File menu. |
| 4. | Use Notepad to open the Web application Web.config file. By default, this file is in the following folder:
Inetpub\wwwroot\wss\VirtualDirectories\VirtualDirectoryFolder
|
| 5. | Change the following line in the file.
Existing line <httpRuntime maxRequestLength="51200" /> Replacement line <httpRuntime executionTimeout="999999" maxRequestLength="51200" /> |
| 6. | After you change the file, click Save on the File menu. |
| 7. | Exit Notepad. |
